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Medical Arts & Research Center - MARC
8300 Floyd Curl Dr , 3rd Floor - 3A
San Antonio, Texas 78229
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I have been cared for by many physical therapy organizations during my 75 years. Marc Physical Therapy is by FAR the most professional and effective of all in my experience. I am pleased that today I received a survey for my recent Marc Physical Therapy from Dr. Carlos A. Rosende, Executive Director, UT Medicine and Vice Dean for Clinical Affairs, School of Medicine. I will complete the survey in the near future and I will ensure it reflects my opinion.
Thank you again,
After sustaining a knee injury in the Spring of 2014, I was sent to Steve Cox, PT, DPT for physical therapy at the MARC. Thanks to therapy, I was healing, but continued to be in pain. Steve spoke to me of dry needling and his belief that this would help improve my condition. Skeptical, I agreed to have the procedure done. From that moment on, my pain was completely gone. While I do not understand the physiological process of this procedure, I do know that dry needling made a difference for me. I would recommend this for anyone.
-Nichole F., busy wife and mother of five
I was referred to MARC PT for pain in both of my feet. My right foot would really hurt after playing a round of golf. Steve Cox, my physical therapist, introduced me to dry needling therapy and I felt significant improvement after just one session, but remarkable improvement after four sessions. I have had moderate relief of fatigue but significant relief of pain.
Dear Dr. Henrich,
As you know, I’ve limped through a bit of a journey this spring, having slipped and shattered my patella last Jan. 18. But, as I’m coming up on five months since my accident, I just wanted to take a moment to share with you my appreciation for some wonderful professionals of UT Medicine who walked every step of that journey with me.
First of all, Matthew Murray, M.D., is an amazing orthopaedics surgeon! He wired and screwed my kneecap back so expertly, I’ve never had any pain. He’s such a positive person; there hasn’t been a time I left his clinic that I wasn’t buoyed up believing that I could, someday, fully regain capacity in my right knee and leg.
Then, there are other members of the staff in Ortho, who have lent a helping hand over these past months – from Claudia Thames to Robert Samuels to Carlos Aguinaga. They always go beyond their duty to provide their concierge-brand of service.
In fact, just walking into the MARC for my appointments gives me cause to be grateful. A visit doesn’t go by that I’m not warmly greeted at the front desk by Timothy Davis, Matt Ramirez or Maria Solano – each of whom always stop to ask me how my progress is coming. And then there are our friendly and customer-empathetic rehab-medicine schedulers, Kenisha Slade and Crystal Adames, who continue to patiently work with me and the restrictions of my schedule. Finally, there’s my superb physical therapist Chad Hodges. I am convinced that I’m walking again, today, because of the talents, commitment and skills of these two PTs. I also think I’ll probably suffer withdrawal, later this summer, when my PT sessions come to an end. I suppose that’s because a patient truly bonds with her therapists after they’ve worked with you, over so many months, and traveled with you, side by side, to carry you from absolute disaster into a new chapter of better health. I owe them so very much. So – I know that you frequently ask staff and faculty of our Health Science Center to see the professionals at UT Medicine, especially during your Conversation-with-the-President sessions. I, for one, am thrilled that I did! I also know that you have heard about a few patient experiences that, unfortunately, did not meet expectations. And that is precisely why I wanted you to know about one patient’s experience where UT Medicine, in fact, hit it out of the ballpark.
With my thanks and respect,
PT Barry Morgan made such a difference, he made it to a patient's Christmas card update.
Glenda ended up falling in the middle of the night on September 16th, trying to attend to Samuel. Somehow she fainted and within seconds had aa giant goose-egg on the left side of her head. Will knew he had to take her to the emergency room when, after a few minutes, she couldn't remember what had happened to her. To this day, and after almost 2 days in the hospital, Glenna still doesn't remember the 12 hours immediately following the fall. She was diagnosed with a "major concussion" and "syncopy." Therfore, legally she has not been able to drive for the last 3 months, nor has she so desired. The aftermath of a concussion, coupled with inner-ear damage (and a diagnosis of Bening Paroxsymal Positional Vertigo [BPPV]), has been difficult. In fact when had her inner ears tested, she was told that many people who struggle with these issues go into depression and struggle with anxiety because of all the "weird symptoms." AMEN!! We get it now!! The only reason that hasn't significantly occurred to Glenna is that she has such tremendous support attending Physical Therapy (with a therapist who specialized in concussion/vestibular issues). He has helped Glenna physically and emotionally as his expertise allows all of us to better understand that Glenna isn't going crazy, weird, indescribable symptoms are common in the concussion world; and fluctuations are normal. Additionally, we now understand the brain has to be retrained in areas that she once did without thinking. Although we previously never understood how serious and real concussions are, we now feel more compassionate for people who are suffering from "silent illnesses".
Recently, Glenna's ENT also said that Physical Therapy is the only way to improve what damage has been done and that it could take some time. However, we feel fortunate that age and support are on our side, and that major strides have already been made. This, we feel very thankful. We also are very encouraged those of you who have provided meals, rides, babysitting, sent cards or called. Please consider this your "sorry concussion excuse of a thank you." It truly has made a difference to us.
Orthopaedic Physical Therapy Team
Smita Mehta, PT
Rudy Solis, PT